Introduction to Soft Skills – Platinum

Description

• World of Soft Skill
• Eye contact – Different expressions- Video
• Increased & decreased eye contact – what do they mean
• Eye contact – Usefulness & small differences
• Grooming & Dressing
• Accent & Pronunciation
• Personal introduction- Formal & Informal
• Handshake

Three Practice Areas

• Telephonic Conversations
• Active Listening
• Email Writing